Notice
Events
FAQ
Contact
Coupon
Credit
CUSTOMER SERVICE
Mon to Fri 9:00am - 6:00pm KST(UTC+9)
*Closed on Weekends & Holidays
Phone: +82 10 5894 8771
OUR OFFICE
#308B 57-2, Heungan-daero 427beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do 14059, Republic of Korea
Any inquiries or feedback, just let us know. Happy shopping at KOCOLINK!
    en English

     

    View Messages
    SubjectHow can I use my Credits?2021-05-27 18:15
    Posted by

    Check on My Page or further click the section of Credit, you can check the available credits you’ve got.


    When you checkout your order, in settlement detail, you can also see your Credit balance.


    You can either enter the amount you want into the field and click [Use], or simply select [Use All]. The deducted credits will be converted into discount and displayed immediately in payment section.


    When you receive Credit Coupon from us, you need to go Coupon, and click on [Activate] button first. By doing so, the rewarded credits will then be added directly to your balance.


    If you receive our voucher code from email, kindly go to Credit page, copy and paste your code into the field and click [Apply Code]. Credits will be added accordingly so that you can use it easily when you do the Checkout.

     


    Note:

    (1) Shipping cost, reshipping charges, charges of customs-related issue and any taxes are all ineligible for Credits in Kocolink’s reward scheme. If an order/ item is cancelled, returned or refunded, Kocolink has the right to deduct or refund the used credits from that order accordingly.

     

    (2) All Credits are non-transferrable. KOCOLINK reserves the right to amend, alter or terminate any abovementioned at any time at our sole and absolute discretion, without notice.

    #kocolink#korean#kbeauty#skincare#koreanskincare#koreanbeauty#makeup#beauty#onlineshop#membership#benefit#credit#reward

     

    Kocolink reserves the right to update or change the above content without notice. Update on September 1, 2021

    CUSTOMER SERVICE
    Mon to Fri 9:00am - 6:00pm KST(UTC+9)
    *Closed on Weekends & Holidays
    Phone: +82 10 5894 8771
    RETURNS & REFUNDS
    #308B 57-2, Heungan-daero 427beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do 14059, Republic of Korea

    For Return & Refund requests, please refer to our announcement and shopping guide.