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Mon to Fri 9:00am - 6:00pm KST(UTC+9)
*Closed on Weekends & Holidays
Phone: +82 10 5894 8771
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#308B 57-2, Heungan-daero 427beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do 14059, Republic of Korea
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    SubjectWhy is there no update with my tracking number?2021-05-27 18:27
    Posted by

    This could sometimes happen in country customs, depending on the area. Unexpected events may cause a delay of delivery. And this happens more often in the current Covid-19 situation. You are advised to contact your Customs office or the local Post office.

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    Kocolink reserves the right to update or change the above content without notice. Update on September 1, 2021

    CUSTOMER SERVICE
    Mon to Fri 9:00am - 6:00pm KST(UTC+9)
    *Closed on Weekends & Holidays
    Phone: +82 10 5894 8771
    RETURNS & REFUNDS
    #308B 57-2, Heungan-daero 427beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do 14059, Republic of Korea

    For Return & Refund requests, please refer to our announcement and shopping guide.