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    Subject★ Shipping Fee [AU & NZ] (Effective 1 Sep, 2021)2021-08-31 17:09
    Posted by

    Announcement of New Shipping Policy


    Instead of charging by weight, we are now adopting flat rate shipping in order to optimize your shipping cost and to keep everything sorted and simple. Shipping Rates are now based on total order value. 

    New shipping rates and free shipping threshold for a single order (excluding shipping cost) will be effective as below from 1 September, 2021.


    ★ FREE shipping for orders over US$150 and above


    For Zone 4 countries (Australia, New Zealand, India, etc), we are offering a special promotion shipping rate at the moment. 

    Limited time only!





     

    Important Note:

    (1)  Rates quoted may vary in the event of changes in exchange rates or adjustment made by DHL. 

           All rates are subject to review and change by KOCOLINK without notice.

     

    (2)  Free shipping is applied once your subtotal hits US$150 (excluding shipping cost) before discount. That means no shipping fee is charged even if the purchase amount falls below US$150 after coupon/credits are applied. 

     

    (3)  For shipping to Australia, goods valued over AUD1000 (for New Zealand, over NZD400) will incur import duty, taxes and customs fees accordingly. For other countries, please check with the local customs for the most updated tax & duty information.

          For your best interests, if you purchase over the limit mentioned above (excluding shipping cost), we highly recommend splitting the order into two separate orders. Please understand that the two orders will be arranged with separate shipping, the second parcel will be sent in the following week, which means a longer time is expected.  



     

    Check Shipping Instructions

    If any assistance is needed please do not hesitate to contact us.  

    #kocolink#onlineshop#shipping#international#all zones#delivery#DHL#express#Australia#NewZealand

     

    Kocolink reserves the right to update or change the above content without notice. 

    CUSTOMER SERVICE
    Mon to Fri 9:00am - 6:00pm KST(UTC+9)
    *Closed on Weekends & Holidays
    Phone: +82 10 5894 8771
    RETURNS & REFUNDS
    #308B 57-2, Heungan-daero 427beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do 14059, Republic of Korea

    For Return & Refund requests, please refer to our announcement and shopping guide.