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CUSTOMER SERVICE
Mon to Fri 9:00am - 6:00pm KST(UTC+9)
*Closed on Weekends & Holidays
Phone: +82 10 5894 8771
OUR OFFICE
#308B 57-2, Heungan-daero 427beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do 14059, Republic of Korea
Any inquiries or feedback, just let us know. Happy shopping at KOCOLINK!
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    PRIVACY POLICY

     

     

    ‘Higgskorea’ (hereinafter referred to as the “Company”) takes care of the personal information of our customers and complies with the Law related to the “Stimulation of Use of Information and Communication Network & Information Protection”. The Company notifies our customers how the personal information provide by them in terms of the purpose and the way of use, and which measures are taken for the protection of the personal information through our Privacy Policy, In the event of any modification on the Privacy Policy, the Company will announce it through the notice on our Website (or individual notification).

     

    This Policy shall be implemented from June 01, 2021.

     

     

    Personal Information To Be Collected

    The Company collects the following personal information for membership, consultation, application for service, et cetera.

    –  Items: Name, Date of Birth, Log-in ID, Password, Q&A for Password, Home Number, Home Address, Mobile Phone Number, Email, Credit Card Information, Bank Account Information, Service Use History, Access Log, Cookie, Access IP Information, Payment Record

    –  Method of Collection of Personal Information: Website (Membership Subscription)

     

     

    Purpose of Collection & Use of Personal Information

    The Company makes use of the personal information collected for the following purposes.

    –  Implementation of contract for the provision of services and provision of contents for fees calculation in accordance with the provision of services, purchase and payment, goods delivery or sending to destinations, identification for financial transactions and other financial services, collection of fees

    –  Identification in accordance with the use of membership services, personal identification, prevention of abuse of bad users and unauthorized use, confirmation of intent of membership subscription, age confirmation, complaints management, notification

     

     

    Period of Possession & Use of Personal Information

    As a rule, the personal information collected shall be destroyed without any delay once the purpose of its use is achieved. Notwithstanding the foregoing, the following information shall be preserved for the period with the cause mentioned below.** Items for Preservation: Name, Log-in ID, Password, Q&A for Password, Home Number, Home Address, Mobile Phone Number, Email

    ** Cause of Preservation: Internal policy of the Company

    ** Period of Preservation: By the time of withdrawal of membership

     

     

    Quality of Personal Information

    The Company shall keep the collected personal information up to date and accurate at all times as this allows us to deliver a better service to our customers. If any information needs to be corrected, please contact us by email or our contact form.

     

     

     

    This privacy policy was created on June 01, 2021.

     

    CUSTOMER SERVICE
    Mon to Fri 9:00am - 6:00pm KST(UTC+9)
    *Closed on Weekends & Holidays
    Phone: +82 10 5894 8771
    RETURNS & REFUNDS
    #308B 57-2, Heungan-daero 427beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do 14059, Republic of Korea

    For Return & Refund requests, please refer to our announcement and shopping guide.